Q: What kind of payment option do you offer?

Jacqueen Maison offers a variety of payment option as below: 

Option 1: Credit Card/Debit Card or Online Banking thru iPay88 payment gateway

  • Credit Card or Debit Card (VISA/MASTERCARD only)
  • Maybank2u
  • CIMB Clicks
  • RHB Online
  • Ambank
  • Alliance Online
  • Hong Leong Online
  • FPX (Bank Islam/PBe Bank)
  • Bank Rakyat
  • Affin Bank

Upon placing order, please kindly make payment IMMEDIATELY via iPay88 popup page.
All orders will be AUTOMATICALLY deemed void if you leave the iPay88 pop up page/ error arise from payment.

Option 2: Offline Payment

Bank: Public Bank Berhad
Account No: 3209310517
Account Name: JACQUEEN MAISON WARDROBE
Swift Code: PBBEMYKL


Please make payment and update the bank transfer details within 24 hours once you made the order. All UNPAID Order(s) will be canceled automatically after 24 hours.

*Any Small Changes owed to customer will be returned as store credit.


Q: What kind of delivery option do you offer?

Jacqueen Maison offers a variety of delivery option as below: 

Local Delivery

Your order will be sent out via CITYLINK MALAYSIA. All Shipping Charges will be calculated automatically when you checkout.
Below are the rates for your reference:-

Country

Estimated Delivery Time (Working Days)

For orders below 3 pcs

For orders above 3 pcs

WEST MALAYSIA

1 - 2

7.00

FREE

EAST MALAYSIA

3 - 5

13.00

FREE

International Delivery

Your order will be sent out via POS FLEXIPACK MALAYSIA. All Shipping Charges will be calculated automatically when you checkout.
Below are the rates for your reference:-

Countries

Estimated Delivery Time (Working Days)

For orders below 3 pcs (RM)

For orders above 3pcs (RM)

Brunei

3 - 5

19.00

30.00

Singapore

3 - 5 19.00 30.00

Cambodia, Laos, Myammar, Indonesia, Philippines, Thailand, Vietnam

3 - 5

19.00

30.00

Hong Kong

4 - 5

19.00

30.00

Other Countries

4 - 5

29.00

78.00

Self Pick Up (for PENANG customers only)

We will have weekend Pop-Up market in Penang for every 1st and 3rd Saturday and Sunday. You are able to self pick-up items without any shipping charges.

Below are the details for our weekend Pop-up market:-

Pop-up Market Details:-
Location: ALL SEASON PLACE, Penang (in front of "Sozoluz Clinic")
Date & Time: Every 1st and 3rd SATURDAYS SUNDAYS of the month, 12pm-10pm
Contact: 016 511 8330

*Operate on Rainy Days As Well